Petaling Jaya, 26 November 2020 – Honda Malaysia (or the Company) today announced a product recall involving 2,784 units of 1999 Year Model and 2000 Year Model Honda vehicles to replace¹ the Takata driver front airbag inflator as a preventive measure, in line with Honda global Non-Azide Driver Airbag Inflator (NADI) recall.
The affected models are in Table 1.
Table 1: Models involved in this product recall to replace the Takata driver front airbag inflator
Honda Malaysia reassures that current selling models are not affected in this product recall, and the company will continue to uphold transparency and stringent controls for customers.
The Company believes this product recall is necessary as a preventive measure to address the possibility of the Takata driver front airbag inflator having excessive internal pressure and thus, causing the airbag to fail to function properly or to rupture.
As at today, there is no report in Malaysia of any incidence or injury caused by the Takata driver front airbag in these two Year Model vehicles.
Affected customers will be informed via notification letters, which will include details of the product recall. Honda Malaysia urges all affected customers to contact any Honda authorized dealer to make an appointment upon receipt of notification to replace the driver front airbag inflator subject to parts availability. The company also encourages public who have relatives or friends owning these two models to immediately contact Honda Malaysia to arrange for the driver front airbag replacement.
During this critical time, Honda Malaysia is taking all necessary precaution at its dealerships nationwide to protect the well-being of its valued customers and Honda associates. As such, the company requests all affected customers to make an appointment in advance to ensure a smooth and quick driver front airbag replacement process. Customers are required to adhere to the Standard Operating Procedures (SOPs) set by the authorities, which include wearing face mask properly, maintaining physical distancing and, sanitising their hands at all times when visiting the dealerships.
The replacement of the affected Takata drive front airbag inflator is free of charge and all cost related to this replacement activity will be borne by Honda Malaysia. The replacement stock will be available in stages.
Customers who own any of these Year Model vehicles but are unsure if their vehicles are affected in this recall, can obtain more information by calling Honda Toll Free number at 1-800-88-2020 or log on to www.honda.com.my / productrecall.honda.com.my to check their vehicle status.
¹Replacement activity will be conducted upon inspection. Terms and conditions apply.