Service Advisor

SAG Ultimate, Selangor
Job Description:
  1. Attend to customer daily service needs as compliance to SST procedures
  2. Registration and control of service appointments
  3. Promoting service and parts sales
  4. Execution of CSI related duties and responsibilities
  5. Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly
  6. Handle customer complaints and ensures high customer satisfaction
  7. Conduct 1 day before appointment reminder to customer
  8. Conduct post service Follow up with customers to measure customer satisfaction and take improvement activities
  9. To regularly update customer’s parts status in Parts Ordering Tracking Sheet (POTS)


Job Requirements:
  1. Diploma in automotive/ mechanical, Business/Administration/Management or equivalent
  2. Minimum 1 year of working experience in automotive related business or equivalent
  3. Proficient in Microsoft Office
  4. Excellent communication skills
  5. Able to speak proficiently in English and Malay


How to apply

Mr Eric Lim
Hp: 012-516 3366

SAG Ultimate Sdn Bhd
Lot 35710, Batu 22, Jalan Beranang 43500, Semenyih

Any inquiry, please contact:
Tel: +603 - 8727 5608 / 3212 / 3213
Fax: 03 - 8727 5349
Hp: +6017-5331952


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