Service Advisor

USJ Car Express, Selangor

Job Description:

  1. Attend customer daily service needs in compliance with SST procedures.
  2. Manage service appointments registration.
  3. Promote service and parts sales.
  4. Execution of CS-related duties and responsibilities.
  5. Coordinate with Job Controller/Foreman on work progress status and inform any delay to customer accordingly.
  6. Handle customer complaints and ensure high customer satisfaction.
  7. Conduct a 1-day before appointment reminder to the customer.
  8. To regularly update customers' parts status by using the Parts Ordering Tracking Sheet (POTS).

Job Requirements:

  1. Diploma in Automotive/Mechanical Business/Administration/Management or equivalent.
  2. Minimum 1 year working in automotive-related business or equivalent.
  3. Proficient in Microsoft Office.
  4. IT literate.
  5. Excellent communication skills.
  6. Able to speak proficiently in English and Malay.

How to apply

USJ Car Express Sdn Bhd 
Lot 792, Persiaran Subang Indah,
Taman Perindustrian Subang,
47610 Subang Jaya, Selangor. 

Any inquiry, please contact:
Tel: 03-27899000
Mobile: 017-6870745 (Serena Lim - Admin Executive)



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